Domiciliary care insurance
Why do you need domiciliary care insurance?
We care about the care industry. Our domiciliary care team are here to work closely with clients, including offering tips for minimising risk in the workplace and advice for complying with regulatory bodies.
- Insurance you can trust
We can provide you with comprehensive insurance cover to make sure that in the event of an accident or loss, you have the correct level of cover in place.
- Flexibility where you need it
We are experts in the care industry and have adapted our insurance products to meet the ever-changing needs of the care sector. Our team will ensure that your policy is designed to meet your specific needs and requirements.
- Risk management
We will give you support where you need it. We work with you to ensure that potential risks are identified and managed where possible. We provide our clients with up-to-date information on important changes in Health & Safety legislation and other risk issues so that you are well informed with any changing regulation.
How our specialist domiciliary care experts can help you
We offer specialist advice and guidance for the care sector to ensure your business is properly protected. We can help you insure your business to cover what matters most and those who matter most to you. With a range of specialities across the team, we are in place to help.
Who do we cover?
Our dedicated team specialises in insurance solutions for domiciliary care organisations that provide care for individuals and families within their own homes, and the supply of nursing and care staff to all sectors of the care industry.
We can arrange cover for the following:
- personal care
- nursing care
- administering of prescribed and non-prescribed medicines
- night care
- carer respite service
- day care centres
- supported living facilities
- meals on wheels
- cleaning, cooking and household tasks, shopping, laundry and gardening services
- additional services can be considered.
Free for all care clients
All our domiciliary care clients benefit from valuable, free services from our professional advisers:
• CQC compliance and guidance - phone consultation to support you with compliance and best practice principles in relation to the Care Quality Commission, subject to conditions.
• Tax and legal guidance - initial phone consultation with expert business partners.
Efficient claims service
Should the worst happen and you need to make a claim, our specialist care claims team will be on hand to manage the process from claim through to settlement with minimum disruption to your day-to-day activities.
We can advise and negotiate claims for you. We also work with insurers closely to ensure outstanding claims are managed efficiently and reserves are challenged. Where necessary, we are able provide our clients with claims data and highlight trends and opportunities for risk management intervention.
Read the latest care sector stories from our knowledge centre
There is increasing legal and regulatory focus on personal accountability whilst at work. Do your senior care home staff have protection from the risks?
Fire safety at your care home means having a sprinkler system and a robust fire safety program, covering evacuation procedures and staff training.